
For more than three decades Janet and Michael Kaplan have been providing communities in Ottawa and beyond with alternative food choices to lead a healthier lifestyle. They boast being able to offer the widest selection of health products and vitamins, and pride themselves on their customer engagement and ability to offer the best kind of advice and information for their clientele.
Independent Retail: A Changing Landscape is a joint research project of Retail Council of Canada and Scotiabank Small Business, and aims to identify major opportunities, challenges and trends faced by independent retailers across Canada. The results will lead to original solutions for retailers who may need to break out of old habits in order to succeed in a fiercely competitive industry.